22 |
Customer Service |
Ongoing |
 |
|
|
F1 |
464 |
Improve website accessibility level to AA standards |
|
581 |
Add two wide-range public Wi-Fi access points to city buildings. |
|
582 |
Provide three tech-talks throughout the year |
|
|
|
23 |
Innovative Technology |
Ongoing |
 |
Transform the City of Newport workplace by enabling end user capabilities through access to data and services anywhere and anytime. |
|
|
7 |
Optimize the end user experience with data, access, and services, providing cost efficiencies and workforce productivity. |
|
89 |
Implement workflow technologies to facilitate internal and external processes. |
|
90 |
Advance the implementation of the City of Newport information sharing environment by developing highly-available, automated systems. |
|
91 |
Enable secure end-to-end delivery of mobile solutions that enhance enterprise-wide mobile computing capabilities for successful mission outcomes.
|
|
|
|
24 |
Connectivity |
Ongoing |
 |
Deliver a strong, connected and resilient network. |
|
|
92 |
Develop Network modernization plans |
|
97 |
Cloud Smart assessment |
|
101 |
Business Resilience |
|
530 |
Provide fully-redundant internet connectivity |
|
583 |
Achieve greater than 95% uptime over the year |
|
|
|
25 |
Cybersecurity |
Ongoing |
 |
Protect City of Newport networks, systems, functions and data. Continuously mature the City of Newport cybersecurity posture. |
|
|
105 |
Implement cyber defense measures |
|
106 |
Assessment of data security |
|
107 |
Mobile device security |
|
108 |
Cybersecurity standards |
|
|
|