| 22 |
Customer Service |
Ongoing |
 |
|
|
F1 |
| 464 |
Improve website accessibility level to AA standards
|
|
| 582 |
Provide three tech-talks throughout the year
|
|
| 784 |
Provide new CMS tool to end-user for editing web pages.
|
|
| 786 |
Implement transition to new hardware to replace end-of-life equipment
|
|
|
|
| 23 |
Innovative Technology |
Ongoing |
|
Transform the City of Newport workplace by enabling end user capabilities through access to data and services anywhere and anytime. |
|
|
| 7 |
Optimize the end user experience with data, access, and services, providing cost efficiencies and workforce productivity.
|
|
| 89 |
Implement workflow technologies to facilitate internal and external processes.
|
|
| 90 |
Advance the implementation of the City of Newport information sharing environment by developing highly-available, automated systems.
|
|
| 91 |
Enable secure end-to-end delivery of mobile solutions that enhance enterprise-wide mobile computing capabilities for successful mission outcomes.
|
|
|
|
| 24 |
Connectivity |
Ongoing |
|
Deliver a strong, connected and resilient network. |
|
|
| 92 |
Develop Network modernization plans
|
|
| 101 |
Business Resilience
|
|
| 530 |
Provide fully-redundant internet connectivity
|
|
| 583 |
Achieve greater than 95% uptime over the year
|
|
| 785 |
Cloud-smart implementation stages
|
|
|
|
| 25 |
Cybersecurity |
Ongoing |
|
Protect City of Newport networks, systems, functions and data. Continuously mature the City of Newport cybersecurity posture. |
|
|
| 105 |
Implement cyber defense measures
|
|
| 107 |
Mobile device security
|
|
| 108 |
Cybersecurity standards
|
|
|
|
